Stockli Launches The Winter Industry’s First AI- Based Product Advice Assistant
Stöckli Swiss Sports AG presents the ski industry’s first AI-based product advice assistant. The digital advisor uses state-of-the-art technology to help customers make a personalized and precise ski selection at any time from the comfort of their own home. The assistant is currently available in a beta version and is being refined on an ongoing basis to optimize its functionality and user-friendliness. As a Swiss SME, Stöckli is once again harnessing its innovative strength to show that progress and premium quality go hand in hand. The tool combines 3D visualization, 24/7 availability and a choice of language, making it a key innovation in advancing the brand's internationalization efforts.
Innovative technology for digital customer experience
Stöckli is underscoring its ambition as an innovative Swiss premium brand by launching the beta version of the ski industry’s first AI product advisor. This technological solution offers customers a new shopping experience by integrating 3D images, transforming product presentation into a visual highlight. Customers get a realistic view of the ski models and can compare them with others, making it even easier to decide on the perfect product. As a result, the ski company meets the highest standards of exclusive, individual customer care and is setting new standards in digital advice.
The perfect ski for everyone
The new product advisor combines the tried-and-tested functionality of the ski finder on stoeckli.ch with a chat interface that is available 24/7. The AI adviser uses an extensive data- base that is constantly learning to immediately provide precise and individually tailored answers to questions about ski models, ski lengths, plate and binding combinations, and other topics relating to Stöckli and skiing. This technology means customers receive digital ski advice with just a few text messages, making it both convenient and flexible, whether on a laptop, tablet, or smartphone.
Everywhere and for everyone: multilingual advice around the clock
There is a particular focus on the number of languages. The AI product advisor is available in a variety of languages, including English, German, French, Italian, Spanish, Chinese, and Jap- anese. This is a decisive step in the internationalization of the Stöckli brand. This innovation makes it easier than ever for global customers to find the perfect ski, regardless of lan- guage, location, or time zone. The 24/7 availability also makes the tool particularly valuable for key international markets, such as North America or Asia, which rely on advice outside of Swiss business hours.
Marc Gläser, CEO of Stöckli: “The AI product advisor is another important project in Stöckli's internationalization efforts. It shows how we drive innovation as a Swiss SME and focus on the needs of our customers around the world. This solution demonstrates that premium quality and technological progress go hand in hand.”
Click here for the beta version of the AI product advice assistant: https://ai.stoeckli.ch/
