Big White Ski Resort: What's New For 23/24

More than a tracker and mobile app, skiKrumbTM is a robust combination of hardware and software, that provides accurate insights as well as full location history for every user on the mountain. Friends, family and ski hill staff see live locations and help find each other quickly if you are separated on the hill. Using a combination of GPS and low frequency radio waves connected to the resort’s infrastructure, skiKrumbTM is the best option for your day of skiing or snowboarding. skiKrumb'sTM capabilities are unparalleled in the outdoor equipment industry, thanks to a unique partnership between hardware, software, and resort infrastructure. That level of collaboration is the backbone of a seamless experience for users, and a much more trusted and durable device for parents, when compared to other GPS-enabled trackers or mobile phones.

BLACK FOREST PARKING LOT
In 2023, building the first phase of a $600,000 upper parking lot at Black Forest commenced. The new parking lot will be able to hold an additional 250 vehicles. Work will continue in the summer of 2024.

SPUDS AT THE RIDGE DAY LODGE
The Ridge Day Lodge has seen a complete makeover from the back of house out to the customer interface. The kitchen has been completely gutted and retrofitted with a fresh design to accommodate the exciting new concept named SPUDS. This dining experience will be centered on quick serve options and ski hill favorites like a poutine bar, baked potatoes, perogies and daily soups. Breakfast sandwiches will be available from 8:00am for those looking for a quick chairlift brekkie. Many items are gluten and vegan friendly.

HAPPY VALLEY DAY LODGE
The Happy Valley Day Lodge has seen an update upstairs in the main cafeteria area which is now split into two concepts – Alpine Express featuring an expanded grab and go section of house made salads, sandwiches, breakfast items and pre-packaged snacks. We have also included a specialty coffee bar that will serve espresso based hot and cold beverages. The Alpine Burger Co. will be run out of the adjacent space with deluxe gourmet burgers and sides, along with a selection of popular appetizer options.

VISTA AT BLACK FOREST DAY LODGE
Welcome to Big White’s sunniest bistro, situated at the base of the Black Forest Express Quad. With breathtaking panoramic views of the mountain ranges, the Black Forest Day Lodge is an oasis on the slopes. Come enjoy one our refreshed menu, including Phở, Beef Stroganoff, Power Bowl or a delicious Beef Dip!

CLOCKTOWER COFFEE CO.
Clocktower Coffee Co. is a ski-in, ski-out coffee shop conveniently located in the Village Centre Mall. With its wide selection of hearty breakfast offerings, soul-warming soups, grab and go sandwiches and fresh baked treats, it’s no wonder CTC has become the new hub of the hill! New for the 2023/2024 season will be an updated selection of pastries and hot sandwiches for both breakfast and lunch. Upgraded barista equipment will also streamline the ordering and delivery of our high quality coffee products.

THE WOODS
In addition to its prime location in the center of the Village, The Woods offers exceptional cuisine and an atmosphere that is second to none. Playing with classic favourites to give them an elevated twist for your dining experience. Boasting a classic chalet feel with exposed timber beams and floor-to-ceiling windows looking out over the Easy Street ski run, as well as a vibrant outdoor patio space, the Woods has something for everyone. New for 2023/2024 is a completely revamped menu, hand-crafted cocktail list and a BC-centric wine list. We’ve paid extra attention to ensuring that lunch and dinner menus are specific to those meal periods with the inclusion of sure to be classic items while also providing fan favorites. For those who enjoy a good Apres experience there is also feature menu between 3-5 to bridge the gap between lunch and dinner. You can pair this with a delicious cocktail or a feature bottle of wine for 50% off Monday - Thursday. You will also notice a new look and feel inside the restaurant with a fresh color and finishing’s.

NEW GROOMER
A new groomer has been purchased to improve snow quality and enhance skiing conditions for guests. This new groomer with advanced technology aims to increase efficiency in snow grooming operations, reducing fuel consumption and maintenance costs.

SPA AT STONEBRIDGE LODGE
This winter, Big White Ski Resort is excited to announce the grand opening of a new luxurious and relaxing Spa at Stonebridge Lodge, where guests can relax and rejuvenate after an exhilarating day on the slopes. This amenity will ultimately enhance the overall vacation experience for guests and attract more visitors seeking a well-rounded winter getaway.

SOFTWARE & TECHNOLOGY IMPROVEMENTS:
The new ticketing system will provide a seamless and efficient process for guests to purchase lift tickets and access resort amenities while streamlining the resort's payroll system to improve workforce management and payroll processing. Additionally, the new accommodation reservations system with e-commerce improvements will enable guests to book online lodging and other services, resulting in a more convenient and user-friendly booking experience.

GONDOLA CONTROLS UPGRADE:
The gondola controls have been upgraded for safety, reliability, and efficiency. Modern systems offer advanced safety features, improved monitoring, and reduced downtime. The enhanced performance will increase guest satisfaction and resort efficiency, especially during peak times. Future-proofing ensures the resort stays current with industry standards and technology advancements, securing a reliable transportation infrastructure.

FOUR NEW DIGITAL SIGNAGE BOARDS:
New digital signage boards have been purchased to enhance communication with guests around the resort and provide real-time information about lift status, trail conditions, weather updates, events, and other important announcements. These digital signage boards offer flexibility and dynamic content display, allowing the resort to keep visitors informed, engaged and ensure a seamless and enjoyable experience throughout their stay.

NEW COMPACTOR RACKING FOR RENTALS:
The resort's Rentals shop is getting a $200k facelift with a new Wintersteiger compactor racking system to enhance the rental space's aesthetics and significantly improve operational efficiency. The new compactor racking system allows for better organization and storage of rental equipment, making it easier for staff to access and retrieve gear, ultimately streamlining the guest experience by reducing wait times and ensuring a smoother, more seamless rental process.

NEW - ELECTRIC VEHICLE CHARGING STATIONS
Two new electric vehicle charge charging stations are now in full operation at the brand-new Big White Central Reservations building located in the Happy Valley Parking lot. Learn more

NEW - FOOD & BEVERAGE DEVELOPMENTS
Food service is returning to a renovated Ridge Daylodge, Happy Valley Daylodge is receiving a series of menu adjustments including specialty coffees, Black Forest Daylodge will include more international flavours, and bringing this all together is the return of former Big White Executive Chef Boddie Macklin-Shaw.