Axess Works With: China´s Wanda Changbaishan International Resort

China is working hard to become a major skiing destination. More and more regions are being transformed into winter sports venues with state-of-the-art facilities. The Wanda Changbaishan International Resort is the latest example.

Wanda Changbaishan is located in the Changbai Mountains, a famous holiday destination in northeast China. Spread over an area of seven square kilometres are 43 slopes with 30 kilometres of pistes, seven lifts, eleven hotels and numerous service facilities. From ski service centres to ski schools and restaurants to children's ski facilities, the area offers everything ski holidaymakers could wish for.

Highest standards

After its opening in December 2012, the resort underwent several modernisations. From the very beginning, a high standard of hardware and software was set by Axess, which has now been complemented with a major makeover. In view of the 2022 Winter Olympics and with the support of the Bank of China as a partner, it was possible to set up a holistic system that combines ticketing, the purchase of services, access control and other individual solutions.

Everything connected

For the Wanda project, Axess Beijing combined its own technology with that of the Bank of China for a customized solution. A common exchange system for hotels was installed to allow guests to quickly register when booking hotel rooms and receive ski tickets and rental items in the same transaction. When the guest checks in at the hotel reception, the staff immediately issues a ticket. In addition, he or she can pick up the reserved skis or use other facilities without a stop in between. At the same time, the system meets the requirements of using ski tickets with personal names: the guest's name is passed on from the hotel system to the ticketing system or registered by the hotel staff so that the ticket is issued under his or her name.

Contactless face recognition

Depending on the type of ski ticket, the ski resort can also ask for a photo of the guest's face, allowing them to pass the ski resort's smart gates contactlessly thanks to this facial recognition. Furthermore, the system is linked to Wanda's WeChat mini application and the Bank of China Sports Zone Mall, which is convenient for comprehensive collaboration and sales.